Our Shipping and Return Policy

Shipping Policy

At Pure Chems Co, we deliver our research chemicals worldwide, regardless of location. While it may seem challenging, we have developed a stealth, discreet approach to navigate the legal boundaries that can come with shipping chemicals across borders. Our operations allow us to provide top-quality products to customers around the globe who are willing to collaborate with us and exercise patience.

Given the nature of our products, shipping times may vary depending on your location and local customs regulations. We are committed to ensuring your order arrives safely, but delays can sometimes occur due to customs or logistical complexities. We provide tracking information for all orders so you can stay updated on the status of your shipment.

Return Policy

Due to the sensitive nature of our chemicals, we do not accept returns on products. However, if your order arrives damaged or incorrect, please contact us immediately. We will investigate the issue and either offer a replacement or provide a refund based on the situation. Your satisfaction and trust are important to us, and we will do our best to resolve any issues swiftly.